Default Shipping Fee when Shipping Enabled (can be overridden)
Sales Tax Percentage for Shows (leave blank for none)
Sales Tax Percentage for Merch (leave blank for none)
Apply tax to shipping – This setting will include the shipping fee when calculating tax.
Apply tax to surcharges (ticket fees) – This setting will include the total ticket fee when calculating tax.
Show additional information field at checkout – If enabled, an optional Additional Information free-form field will be displayed to customers at checkout. Customers may use this to request a certain seat or inform you of a special event. The additional information they provide is then visible on the Will Call screen and report.
Global CSS – This is how you can inject custom CSS into the Tessera site used by customers and administrators.
Order Success HTML – This is how you can inject custom HTML into the order success web page. You might use this to embed a feature to allow guests to make a dinner reservation for the day of the show, or simply to customize the thank you message.
Order Success Item (repeats for each item)
Order Success Item Show
Order Success Item Merch
Upcoming Show Top HTML
Upcoming Show Row HTML
Replacements: {{quantity}}, {{date}}, {{time}}
Dev GA Id
Production GA Id
Logo Image
Hide Logo Name – Use this setting to hide the instance name if the logo uploaded includes the name.
HTML Replacements
{{frontend_url}} - The url for the frontend wordpress website.
{{backend_url}} - The url for the backend ticket website.
{{current_year}} - The current year.
{{first_name}} - The billing address first name.
{{last_name}} - The billing address last name.
{{billing_address}} - The full billing address, if it exists.
{{shipping_address}} - The full shipping name and address, if it exists.
{{order_items}} - Outputs the purchased products using the HTML defined in 'Order Item HTML'.
{{order_item_show}} - Outputs the show details using the HTML defined in 'Order Item Show HTML'.
{{order_item_merch}} - Outputs the merch details using the HTML defined in 'Order Item Merch HTML'.
{{order_item_merch_category}} - The category of the merchandise. Only used within 'Order Item Merch HTML'.
{{order_item_sku_name}} - The name of the SKU (e.g., 'General Admission' for shows). Only used within 'Order Item HTML'.
{{order_item_product_name}} - The name of the product. Only used within 'Order Item HTML'.
{{order_item_headliners}} - The names of headliners comma separated. Only used within 'Order Item HTML'.
{{order_item_supporting_acts}} - The names of supporting acts comma separated. Only used within 'Order Item HTML'.
{{order_item_venue_name}} - The name of the product's venue. Only used within 'Order Item HTML'.
{{order_item_venue_address1}} - The address1 of the product's venue. Only used within 'Order Item HTML'.
{{order_item_venue_address2}} - The address2 of the product's venue. Only used within 'Order Item HTML'.
{{order_item_venue_phone}} - The phone of the product's venue. Only used within 'Order Item HTML'.
{{order_item_venue_image_url}} - The image url of the product's venue. Only used within 'Order Item HTML'.
{{order_item_venue_map_image_url}} - The map image url of the product's venue. Only used within 'Order Item HTML'.
{{order_item_will_call_name}} - The will call name for the show. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_show_date}} - The date of the show. Only applies to shows. Only used within 'Order Item HTML'.
{{order_item_show_time_24h}} - The time of the show in HH:MM (24 hour/military) format. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_show_date_ansi}} - The date of the show in YYYY-MM-DD format. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_show_date_universal}} - The date of the show in dddd, MMMM dd format. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_show_date_day_name}} - The date of the show in dddd format. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_show_date_month_day}} - The date of the show in MMMM dd format. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_show_time}} - The time of the show. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_image_url}} - The URL of the product's image. Only used within 'Order Item HTML'.
{{order_item_doors_time}} - The time doors open for the show. Only applies to shows. Only used within 'Order Item Show HTML'.
{{order_item_ages}} - The ages allowed for the show. Only applies to shows. Only used within 'Order Item HTML'.
{{order_item_price}} - The price of the item, excluding fees. Only used within 'Order Item Show HTML'.
{{order_item_fee}} - The fee of the item. Only used within 'Order Item HTML'.
{{order_item_shipping}} - The shipping of the item. Only used within 'Order Item HTML'.
{{order_item_tax}} - The tax of the item. Only used within 'Order Item HTML'.
{{order_item_quantity}} - The quantity purchased. Only used within 'Order Item HTML'.
{{order_item_frontend_id}} - The unique front-end ID for the product. Only used within 'Order Item HTML'.
{{order_item_seats}} - The display of the seat selection. Only added for seated shows and includes label, e.g. <div>Selected Seats: A-1, B-1</div>. Only used within 'Order Item Show HTML'.
{{order_item_barcodes}} - The display of the barcodes. Only added for shows that track inventory on instances with barcodes enabled. Only used within 'Order Item Show HTML'.
{{order_discount}} - The value of the coupon that was applied to the order.
{{order_subtotal}} - The subtotal of the order (total price excluding fees, shipping, tax).
{{order_service_fees}} - The total fees for the order.
{{order_shipping}} - The total shipping for the order.
{{order_tax}} - The total tax for the order.
{{order_total}} - The total price of the order.
{{order_product_summary}} - A short summary of the order. E.g., 'Product Name, and more.'
{{order_confirmation_no}} - The order confirmation number.
{{order_additional_information}} - The contents of the additional information field if set.
{{refund_items}} - Outputs the refunded products using the HTML defined in 'Refund Item HTML'. May also include OrderItem replacements.
{{refund_item_show}} - Outputs the show details using the HTML defined in 'Refund Item Show HTML'.
{{refund_item_merch}} - Outputs the merch details using the HTML defined in 'Refund Item Merch HTML'.
{{refund_item_quantity}} - The quantity of product refunded. Only used within 'Refund Item HTML'.
{{refund_item_amount}} - The amount refunded for the item. Only used within 'Refund Item HTML'.
{{refund_item_note}} - The note associated with the item. E.g. refunded seat IDs. Includes HTML markup. Only used within 'Refund Item HTML'.
{{refund_method}} - The method (credit card, cash, coupon) used for refunding the order.
{{refund_instructions}} - Additional instructions to assist the customer in getting their refund.
{{refund_total}} - The total refunded in the order.
{{refund_tax}} - The amount of tax refunded in the order, excluding fees.
{{refund_subtotal}} - The amount refunded in the order, excluding fees.
{{refund_discount}} - The amount saved in the original order from a coupon.
{{refund_service_fees}} - The total fees refunded in the order.
{{refund_shipping}} - The amount of shipping refunded in the order.
{{refund_code}} - The code for the customer to use on their next order.